Hodan Hospital respects the privacy of our patients, visitors, app users, and website users. This Privacy Policy explains how we collect, use, protect, and share personal information when you use Hodan Hospital’s website, mobile application, or related digital services.

Information We Collect

When you use our services, we may collect information such as:

• Name and contact information
• Phone number and email address
• Account and registration information
• Appointment or service-request information
• Information you choose to provide when communicating with Hodan Hospital
• Device information, IP address, browser type, operating system, and other technical information
• Usage information relating to how you use our website or application

Where a service requires additional information, including health-related or location information, we will only collect what is reasonably necessary for that service.

How We Use Your Information

Hodan Hospital may use personal information to:

• Provide and maintain our services
• Manage user accounts and registrations
• Process appointment or service requests
• Communicate with users by phone, email, SMS, or app notifications
• Improve the performance, security, and functionality of our website and application
• Respond to questions, complaints, and support requests
• Protect our users, systems, and services
• Meet applicable legal, regulatory, or administrative requirements

Sharing of Information

Hodan Hospital does not sell personal information.

We may share information where necessary with trusted service providers, healthcare partners, technical service providers, or other organizations that support the delivery of our services.

Information may also be disclosed where required by law, court order, government authority, or where necessary to protect the safety, rights, or property of Hodan Hospital, our users, or the public.

Where appropriate, information may also be shared with your consent.

Data Retention

Hodan Hospital retains personal information only for as long as reasonably necessary for the purpose for which it was collected, for service delivery, security, legal compliance, record keeping, or legitimate hospital operations.

Certain information may need to be retained for longer periods where required for medical, financial, administrative, or legal purposes.

Data Security

Hodan Hospital takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include secure user accounts, access controls, system monitoring, backups, restricted administrative access, and other security safeguards.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Delete Your Personal Data

You may request access to, correction of, or deletion of personal information that Hodan Hospital has collected about you. Where available, certain information may be updated directly through your account or application settings. You may also submit a request to update, correct, or delete your personal information by contacting us at: Email: info@hodanhospital.com

Please note that Hodan Hospital may need to retain certain information where required for healthcare, legal, financial, security, regulatory, or other legitimate operational purposes.

Your Information

You may contact Hodan Hospital to request access to, correction of, or deletion of personal information you have provided, where appropriate.

Some information may not be deleted immediately where Hodan Hospital is required to retain it for healthcare, legal, financial, security, or operational purposes.

Children’s Privacy

Some Hodan Hospital services may involve children or minors. Where appropriate, information relating to a child may be collected or managed with the involvement or consent of a parent, guardian, or legally authorized representative.

Third-Party Services and Links

Our website or application may contain links to third-party websites or use services provided by external providers.

Hodan Hospital is not responsible for the privacy practices of third-party websites or services. Users should review their privacy policies before providing personal information.

Changes to This Privacy Policy

Hodan Hospital may update this Privacy Policy from time to time to reflect changes in our services, systems, or privacy practices.

Any updated version will be published on our website or application with the revised date.

Contact Us

If you have questions or concerns regarding this Privacy Policy or how your information is handled, please contact Hodan Hospital through:

Hodan Hospital
Mogadishu, Somalia
Email: info@hodanhospital.com
Last Updated: Feb, 01, 2026